Our Terms and Conditions
Privacy Policy
ASLEEN ONLINE is committed to protecting the privacy and personal information of our students, tutors, and all users of our online tutoring platform. This Privacy Policy outlines how we collect, use, disclose, and protect personal data in compliance with the Data Protection Act and the General Data Protection Regulation (GDPR).
We collect personal information such as names, contact details, and identification information for account creation and communication purposes.
We may collect academic information to tailor our tutoring services to the specific needs of our students.
We do not collect Credit/Debit card details, payment is collected via bank transfer for our services securely.
- We do not collect IP address or any technical information.
- We use your personal data to:
- Provide tutoring services and support.
- Process payments and invoices.
- Communicate with you about your account and our services.
- Improve our platform, services, and user experience.
- Ensure compliance with legal and regulatory requirements.
We may share personal data with trusted third parties, including tutors and payment processors, to deliver our services effectively.
We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
We retain your personal data only for as long as necessary to provide our services and fulfill legal obligations.
We use cookies and similar technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings.
We do not knowingly collect personal data from individuals under the age of 13 without parental consent.
If you believe we have collected data from a child without consent, please contact us immediately.
We record our sessions with parent consent. We record for monitoring and training purposes as well as safeguarding students.
Parent have the right to request to stop recordings whenever they need.
We delete all recordings within 1 month after we view sessions.
We do not keep recordings for over 1 month without parental consent. Recorded sessions will not be shared to any third party.
If you believe we have collected data from a child without consent, please contact us immediately.
We record our sessions with parent consent. We record for monitoring and training purposes as well as safeguarding students.
Parent have the right to request to stop recordings whenever they need.
We delete all recordings within 1 month after we view sessions.
We do not keep recordings for over 1 month without parental consent. Recorded sessions will not be shared to any third party.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes.
• We do not collect or use cookies.
If you have questions or concerns about our Privacy Policy or the handling of your personal data, please contact us at info@asleenonline.com
By using ASLEEN ONLINE's platform and services, you consent to the practices described in this Privacy Policy.
Data Protection Policy
ASLEEN ONLINE is committed to ensuring the security and privacy of the personal data of our students, tutors, and all other stakeholders. This Data Protection Policy outlines our practices in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act.
We collect and process only the personal data that is necessary for the purposes for which it was collected. Personal data is collected with the informed consent of the individuals involved.
Before collecting any personal data, we obtain clear and unambiguous consent from individuals. Consent is sought for specific purposes, and individuals are informed of their right to withdraw consent at any time.
We record our sessions with parent consent. We record for monitoring and training purposes as well as safeguarding students.
Parent have the right to request to stop recordings whenever they need.
We delete all recordings within 1 month after we view sessions.
We do not keep recordings for over 1 month without parental consent. Recorded sessions will not be shared to any third party.
We record our sessions with parent consent. We record for monitoring and training purposes as well as safeguarding students.
Parent have the right to request to stop recordings whenever they need.
We delete all recordings within 1 month after we view sessions.
We do not keep recordings for over 1 month without parental consent. Recorded sessions will not be shared to any third party.
We take reasonable steps to ensure that the personal data we collect is accurate, complete, and up-to-date. Individuals have the right to request corrections to their data.
Personal data is processed solely for the purposes for which it was collected. Any additional processing requires separate consent or is otherwise permitted by law.
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, and destruction. This includes encryption, access controls, and regular security assessments.
Individuals have the right to access their personal data held by ASLEEN ONLINE and to receive information about how it is processed.
Data subjects may request the correction of inaccurate or incomplete personal data.
Data subjects have the right to request the deletion of their personal data, subject to legal requirements.
Upon request, we provide individuals with their personal data in a structured, commonly used, and machine-readable format.
Data subjects have the right to object to the processing of their personal data in certain circumstances.
We retain personal data only for as long as necessary for the purposes for which it was collected and in accordance with legal requirements. Personal data that is no longer needed will be securely deleted.
We do not transfer the data , we do not share the data with any third parties.
In the event of a data breach that is likely to result in a risk to the rights and freedoms of individuals, we will notify the Information Commissioner's Office (ICO) and affected individuals as required by law.
ASLEEN ONLINE has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with data protection laws and regulations.
We provide training to our employees and contractors to raise awareness of data protection principles and their responsibilities.
This Data Protection Policy is reviewed regularly to ensure ongoing compliance with data protection laws and best practices. It is updated as necessary to reflect changes in regulations and our data processing activities.
If you have any questions or concerns about this Data Protection Policy or our data processing practices, please contact our Data Protection Officer at dpo@asleenonline.com
Child Protection and Safeguarding Policy
ASLEEN ONLINE is committed to providing a safe and secure online learning environment for all our students. This Child Protection and Safeguarding Policy outlines our commitment to the welfare and protection of children and young people who engage in our online tutoring services.
- Child: A person under the age of 18 years.
- Child Protection: Actions taken to protect children from harm, abuse, or neglect.
- Safeguarding: Proactive measures taken to ensure the welfare and safety of children.
- Designated Safeguarding Lead (DSL): The person responsible for leading child protection and safeguarding within ASLEEN ONLINE.
This policy adheres to the legal framework set out in "Keeping Children Safe in Education" (KCSIE) and other relevant legislation and guidance in the UK.
We may collect academic information to tailor our tutoring services to the specific needs of our students.
- Appointed (name of DSL) is responsible for child protection and safeguarding within the organization.
- Ensuring that all staff members are aware of their responsibilities and receive appropriate training.
- Maintaining records of safeguarding concerns and actions taken.
- Be familiar with and follow this policy and the KCSIE guidance.
- Report any concerns regarding a child's welfare promptly to the DSL.
- Create and maintain a safe online learning environment for students.
- Attend child protection and safeguarding training as required.
ASLEEN ONLINE is committed to recruiting staff and tutors who are suitable to work with children. We will:
- Conduct background checks, including DBS (Disclosure and Barring Service) checks, for all staff members and tutors.
- Verify the qualifications and credentials of all tutors.
- Follow a rigorous recruitment process to ensure that candidates are suitable to work with children.
We do not share personal data with any third parties.
- Ensure all staff and tutors maintain appropriate professional boundaries with students.
- Promote respectful and appropriate behavior among students.
- Monitor and report any inappropriate online conduct.
- Provide guidelines for the safe and responsible use of technology within our online learning environment.
- Implement measures to protect students from harmful content and online threats.
- All staff and tutors will receive regular training on child protection and safeguarding.
- We will raise awareness among our team about potential signs of abuse and how to respond appropriately.
- Encourage open communication and reporting of concerns among staff, tutors, and students.
- Follow clear procedures for reporting and responding to safeguarding concerns, in line with KCSIE guidance.
Handle all safeguarding information confidentially and share it only with relevant parties as necessary.
This policy will be reviewed annually and updated as needed to ensure compliance with current legislation and best practices.
- Contact details for reporting concerns and seeking support.
This Child Protection and Safeguarding Policy will be communicated to all staff, tutors, and students, and their understanding and compliance will be regularly reviewed.
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